OUR VISION

To protect the interests of investors by enabling them to understand the risks involved, invest in a fair, transparent, and secure market, and receive services in a timely and efficient manner.

OUR MISSION

• Streamline procedures to ensure ease of transacting and investing in the securities market.
• Ensure SEBI-registered intermediaries and regulated entities adhere to investor charters, including grievance redressal mechanisms.
• Educate investors about the risks involved before investing.
• Ensure fair and equitable treatment of investors.
• Maintain confidentiality of investor information unless legally required or consented to by the investor.
• Analyze investor grievances periodically and make policy amendments if necessary.
• Provide alternative dispute resolution mechanisms in agreements between investors and Market Infrastructure Institutions/Intermediaries.
• Encourage innovative and digital solutions in the securities market.

INVESTORS HAVE THE RIGHT TO:

• Get fair and equitable treatment.
• Expect redressal of grievances filed in SCORES within a time-bound manner.
• Receive quality services from SEBI-recognized Market Infrastructure Institutions and SEBI-registered intermediaries/regulated entities/Asset Management Companies.
• Exit market-related products or services at fair and reasonable terms.
• Avail Online Dispute Resolution mechanisms for disputes.

INVESTORS HAVE A RESPONSIBILITY TO:

• Deal only with SEBI-recognized Market Infrastructure Institutions and SEBI-registered intermediaries/regulated entities.
• Keep contact details (address, mobile number, email, nomination, etc.) and KYC information updated.
• Ensure grievances are taken up with concerned entities within prescribed time limits.
• Operate accounts for their own benefit only.

DETAILS OF BUSINESS TRANSACTED BY THE RESEARCH ANALYST:

• Publish research reports based on research activities.
• Provide independent and unbiased views on securities.
• Offer unbiased recommendations while disclosing financial interests in recommended securities.
• Base research recommendations on publicly available information and known observations.
• Conduct annual audits.

DETAILS OF SERVICES PROVIDED TO INVESTORS:

• Onboarding of Clients
• Disclosure to Clients
• Distribution of Research Reports & Recommendations Without Discrimination
• Maintain Confidentiality of Reports Until Public Release

GRIEVANCE REDRESSAL MECHANISM:

For any complaints or grievances, investors can contact:

Email: chanpreet2024@gmail.com
Mobile: 9239176426
Research Analyst: Chanpreet Singh (INH000019442)

Investors should ensure grievances are resolved within 21 days by the research analyst. If not satisfactorily addressed, complaints can be lodged with SEBI’s SCORES portal for resolution.

For physical complaints, investors may contact:
Office of Investor Assistance and Education
Securities and Exchange Board of India (SEBI),
SEBI Bhavan, Plot No. C4-A, ‘G’ Block,
Bandra-Kurla Complex, Bandra (E), Mumbai – 400 051.

DO’s FOR INVESTORS:

• Always deal with SEBI-registered Research Analysts.
• Verify the SEBI registration number.
• Refer to the SEBI website for a list of registered Research Analysts:
  SEBI Registered Research Analysts
• Pay Research Analysts via banking channels only and maintain receipts.
• Review disclosures in research reports before investing.
• Clarify doubts before acting on recommendations.
• Report Research Analysts offering assured or guaranteed returns to SEBI.
• Understand the risks and grievance redressal mechanisms before investing.
• Keep track of account statements and promptly report discrepancies.
• Be aware of all applicable fees, charges, margins, and premiums.
• Preserve all transaction-related documents.

DON’Ts FOR INVESTORS:

• Do not provide funds for investment to Research Analysts.
• Do not fall for misleading advertisements or market rumors.
• Avoid limited-period discounts, incentives, or gifts from Research Analysts.
• Do not share login credentials or passwords for trading and demat accounts.
• Do not make cash payments beyond prescribed limits for investments.
• Never share critical account information like login IDs, passwords, or DIS with anyone.